Returns of stock items are accepted with an authorization code and a 25% restocking fee. Custom items will be accepted for return only if defective.
Custom items require sample approval. Samples are mailed USPS by default. A sample fee and shipping fees may be charged for samples. Samples may also be shipped via UPS collect if you provide your account number.
You may waive your right to approve a sample but note that returns will not be accepted.
Payment is required in advance of order shipment. We do not provide payment terms.